How to apply for refund method and time limit
Q: Protect the legitimate rights and interests of businesses and users.
A: If the user finds that there is price fraud in the merchants organized by Taobao, he can report to Taobao at any time. Taobao will continue to improve the price management level, and actively promulgate the relevant provisions of the price law to merchants to protect the legitimate rights and interests of merchants and users. ?
Q: How to apply for refund method and time limit
A: Hei Shen Charging Bank will process the refund within three days of receiving the returned goods. In order to shorten the arrival time, the amount generated by the return of the order will be directly returned to the Vipshop in your account. After the refund is processed, the instant arrival of the Heshen Charging treasure wallet will be returned. The amount of the order paid by credit card will be returned to the credit card the same way, and it will take 715 working days to arrive after the transaction.
Q: Disclaimer regarding price description
A: This description is only valid when price comparison occurs. For details, please refer to 'Taobao Price Release Specification'. Inertial AGV If the merchant separately explains the underlined price, the merchant's statement shall prevail. ?
Q: Where is the money refunded? When will the return be made?
A: We will process the refund within 3 days after receiving the return package (commodities returned to the warehouse)
1. Use cash on delivery, Alipay, online savings card payment and other payment methods to instantly refund to Heshen Charging treasure wallet.
2. Credit card payment, online payment on mobile terminal, and return to your account in the same way, according to bank regulations 715 working days to arrive.
Q: What are the pirated products?
A: Pirated goods refer to books, e-books, audiovisual works, and software that reproduced their works without the permission of the copyright owner.
Q: Merchants are not allowed to show the 'original die casting china price' description in the product title, picture, description and other product promotion
A: Given that merchants may not be able to accurately understand the legal meaning of 'original price', misuse will constitute price fraud and may infringe consumer rights. In order to protect the legitimate rights and interests of consumers and businesses, merchants must not appear in the product title, pictures, descriptions and other product promotion 'original price' description. If it contains the above content, Taobao will remove the product or information from the shelf. ?Q: Does the return amount differ from the product amount?
A: If you buy a product that participates in the Heshen Charging treasure full reduction or discount activity, the refund will be returned after deducting the discount amount in proportion to the amount of glass straight line edging machine the product.
Q: The merchant is responsible for the authenticity, accuracy and legality of the price. A: Merchants participating in the promotion activities organized by Taobao should mark the real and effective compared prices, and mark the promotional price of the baby with real price concessions, to ensure that Taobao or the regulatory department can be provided with a true basis for the compared prices, and the authenticity of all prices , Accuracy and legality. ?
Q: How to subsidize the return shipping fee? A: Members need to choose the courier method to return the goods and pay the courier fee. Hei Shen Charging treasure does not accept regular mail or return the package in the form of collect payment. Hei Shen Charging treasure will refund the freight or subsidize 10 yuan gift card when refunding To your account, the freight subsidy is valid for 1 year. Multiple orders are sent back to the same package, and the freight is only subsidized once. Hei Shen Charging Power reserves the right to reserve the right to no longer give 10 yuan gift card return subsidy to users who have returned or rejected the goods for many times without proper reasons.
Q: The effect and degree of exaggerated or over-committed products
A: Case 1: The highest, lowest and hottest description of the whole network; ?
Case 2:
A fine of 10,000 yuan, a test must pass, N days to see results, no side effects, immediate results, want to lose weight and other exaggerated description of the effect. ?Case 3: In the case where the detailed zone service has been written in the title or description of the virtual commodity, the commodity with the words 'all zones have goods in stock'. ?
Case 4:
Non-pharmaceuticals exaggerate the efficacy of medicines. ?
Q: Is it possible to refund cash after the sale and refund?
A: After-sale refunds do not support cash refunds. This service only supports Heishen Power Bank distribution range. ?
Q: How do I refund my order cancellation/return?
A: Hello, the refund method for order cancellation is generally the same way back. It saves you the trouble of going out for repairs and self-testing, and provides you with easy, efficient and worry-free after-sales protection. The after-sales home service does not provide data backup, pirated system and software installation, personal information storage and other services. Please back up your personal information, etc., so as not to cause data loss. Hei Shen Charging treasure does not assume any legal responsibility for data loss. ?
Q: Where are the returned goods sent?
A: After the online return application is approved, we will inform you of the return address in the form of a short message, please pay attention to the short message notification; or check the return address on the back of the Heshen Charging treasure after-sale protection sheet sent with the package. Click here to enter the shop
A: If the user finds that there is price fraud in the merchants organized by Taobao, he can report to Taobao at any time. Taobao will continue to improve the price management level, and actively promulgate the relevant provisions of the price law to merchants to protect the legitimate rights and interests of merchants and users. ?
Q: How to apply for refund method and time limit
A: Hei Shen Charging Bank will process the refund within three days of receiving the returned goods. In order to shorten the arrival time, the amount generated by the return of the order will be directly returned to the Vipshop in your account. After the refund is processed, the instant arrival of the Heshen Charging treasure wallet will be returned. The amount of the order paid by credit card will be returned to the credit card the same way, and it will take 715 working days to arrive after the transaction.
Q: Disclaimer regarding price description
A: This description is only valid when price comparison occurs. For details, please refer to 'Taobao Price Release Specification'. Inertial AGV If the merchant separately explains the underlined price, the merchant's statement shall prevail. ?
Q: Where is the money refunded? When will the return be made?
A: We will process the refund within 3 days after receiving the return package (commodities returned to the warehouse)
1. Use cash on delivery, Alipay, online savings card payment and other payment methods to instantly refund to Heshen Charging treasure wallet.
2. Credit card payment, online payment on mobile terminal, and return to your account in the same way, according to bank regulations 715 working days to arrive.
Q: What are the pirated products?
A: Pirated goods refer to books, e-books, audiovisual works, and software that reproduced their works without the permission of the copyright owner.
Q: Merchants are not allowed to show the 'original die casting china price' description in the product title, picture, description and other product promotion
A: Given that merchants may not be able to accurately understand the legal meaning of 'original price', misuse will constitute price fraud and may infringe consumer rights. In order to protect the legitimate rights and interests of consumers and businesses, merchants must not appear in the product title, pictures, descriptions and other product promotion 'original price' description. If it contains the above content, Taobao will remove the product or information from the shelf. ?Q: Does the return amount differ from the product amount?
A: If you buy a product that participates in the Heshen Charging treasure full reduction or discount activity, the refund will be returned after deducting the discount amount in proportion to the amount of glass straight line edging machine the product.
Q: The merchant is responsible for the authenticity, accuracy and legality of the price. A: Merchants participating in the promotion activities organized by Taobao should mark the real and effective compared prices, and mark the promotional price of the baby with real price concessions, to ensure that Taobao or the regulatory department can be provided with a true basis for the compared prices, and the authenticity of all prices , Accuracy and legality. ?
Q: How to subsidize the return shipping fee? A: Members need to choose the courier method to return the goods and pay the courier fee. Hei Shen Charging treasure does not accept regular mail or return the package in the form of collect payment. Hei Shen Charging treasure will refund the freight or subsidize 10 yuan gift card when refunding To your account, the freight subsidy is valid for 1 year. Multiple orders are sent back to the same package, and the freight is only subsidized once. Hei Shen Charging Power reserves the right to reserve the right to no longer give 10 yuan gift card return subsidy to users who have returned or rejected the goods for many times without proper reasons.
Q: The effect and degree of exaggerated or over-committed products
A: Case 1: The highest, lowest and hottest description of the whole network; ?
Case 2:
A fine of 10,000 yuan, a test must pass, N days to see results, no side effects, immediate results, want to lose weight and other exaggerated description of the effect. ?Case 3: In the case where the detailed zone service has been written in the title or description of the virtual commodity, the commodity with the words 'all zones have goods in stock'. ?
Case 4:
Non-pharmaceuticals exaggerate the efficacy of medicines. ?
Q: Is it possible to refund cash after the sale and refund?
A: After-sale refunds do not support cash refunds. This service only supports Heishen Power Bank distribution range. ?
Q: How do I refund my order cancellation/return?
A: Hello, the refund method for order cancellation is generally the same way back. It saves you the trouble of going out for repairs and self-testing, and provides you with easy, efficient and worry-free after-sales protection. The after-sales home service does not provide data backup, pirated system and software installation, personal information storage and other services. Please back up your personal information, etc., so as not to cause data loss. Hei Shen Charging treasure does not assume any legal responsibility for data loss. ?
Q: Where are the returned goods sent?
A: After the online return application is approved, we will inform you of the return address in the form of a short message, please pay attention to the short message notification; or check the return address on the back of the Heshen Charging treasure after-sale protection sheet sent with the package. Click here to enter the shop
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